Who we are
Kinetic Skates is a roller-skating coaching business operated by Dawn Kifalme in North Carolina. This policy explains how information is handled when you visit kineticskates.pro, join the email list, download a resource, contact Kinetic Skates or follow a link to schedule or register for services.
Information you provide
We may collect information you voluntarily submit, including your name, email address, messages, skating experience, coaching goals and other information you provide through a form, email-list signup or booking service.
Payment information submitted while purchasing or booking a service is processed by the payment or scheduling provider shown at checkout. Kinetic Skates does not directly receive or store your complete payment-card number through this website.
Information collected automatically
Our website and service providers may automatically receive technical information such as your IP address, browser type, device information, referring page, pages visited and approximate location. Cookies or similar technologies may also be used to provide site functionality, remember preferences, prevent abuse or measure interactions.
How we use information
- Deliver requested downloads and email updates
- Respond to questions and coaching inquiries
- Coordinate lessons, classes and related services
- Send confirmations, reminders and service information
- Improve the website, offerings and communications
- Protect the website and comply with applicable obligations
Email marketing
If you join the Kinetic Skates email list, we may send skating guidance, lesson availability, class announcements and other updates. You can unsubscribe at any time using the link included in each marketing email. Transactional or service-related messages may still be sent when necessary to fulfill a request or booking.
Service providers and external services
We use service providers to operate parts of the business. These may include Flodesk for forms and email delivery, Calendly for scheduling, Stripe for lesson payments, Payhip and its payment partners for digital-product purchases, Eventbrite for workshop registration, and the City of Raleigh or its registration provider for certain classes and activities. Website hosting and security providers may also process limited technical information.
When you follow a link to an external service, that provider's own privacy policy and terms apply. We encourage you to review them before submitting personal or payment information.
Sharing and selling information
We do not sell your personal information. Information may be shared with service providers only as reasonably necessary to operate the website, communicate with you, process a request or booking, protect legal rights or comply with law.
Cookies and similar technologies
You can adjust your browser settings to block or delete cookies. Some features may not work as intended if cookies or similar storage are disabled. If optional analytics or advertising technologies are added in the future, this policy and any applicable consent controls will be updated.
Data retention
We retain personal information only as long as reasonably necessary for the purposes described above, including providing services, maintaining appropriate business records, resolving disputes and meeting legal or accounting requirements.
Your choices
You may ask to access, correct or delete personal information that Kinetic Skates controls, or withdraw from marketing communications. Some information may need to be retained when required for legal, security, payment or recordkeeping purposes.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through this website. A parent or legal guardian should complete inquiries, registrations and bookings for a minor.
Data security
We use reasonable administrative and technical safeguards appropriate to a small business website. No method of internet transmission or electronic storage can be guaranteed completely secure.
Changes to this policy
We may update this policy as the website, services or applicable requirements change. The effective date at the top of this page will identify the latest revision.
Contact
For privacy questions or requests, email kineticskates@gmail.com or visit the Kinetic Skates contact page.